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Policies

Important information about our programs, procedures, and commitments

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IMPORTANT: Refund Policy

All semester tuition is non-refundable once the semester begins. Please review all policies carefully before enrolling. Our refund policy is detailed in the first section below.

IMPORTANT: All semester tuition is non-refundable once the semester begins.

By enrolling in a semester program, families commit to the full 16-lesson semester. We hold your student's weekly time slot for the entire semester, which prevents us from offering that spot to other students.

WITHDRAWAL & REFUNDS:

All withdrawal requests must be submitted in writing to info@mylesmusicacademy.com.

REFUND SCHEDULE:

  • Before semester start date: Full refund minus $50 administrative processing fee
  • After semester begins: No refunds

    • EXTENUATING CIRCUMSTANCES:

    We understand that unexpected situations arise. Requests for refunds due to medical emergencies (with doctor's documentation) or family relocation (50+ miles) will be reviewed on a case-by-case basis. Please contact us to discuss your situation.

    MAKE-UP LESSON POLICY:

    Students who provide 24-hour advance notice of absence may schedule up to 2 make-up lessons per semester. Instructor-cancelled lessons will always be rescheduled or credited. No-shows without notice do not qualify for make-up lessons.

    SEMESTER COMMITMENT:

    We encourage all families to carefully consider their schedule and commitment before enrolling. Our semester-based structure is designed to provide consistent, progressive instruction that leads to meaningful musical development.

    By registering and submitting payment, you acknowledge that you have read, understood, and agree to this Refund Policy.

    Questions About Our Policies?

    We're happy to clarify any questions you have about our policies before you enroll.

    info@mylesmusicacademy.com(347) 209-4328
    Start Registration